VAC wait times

[FSA]

Yes, I've had a VAC deposit on a Saturday a couple of times before.

Still no deposit I'm at 49 days now

I called this morning and mine has been released and just waiting for it to hit my bank account

I'm calling now

 

[FSA]

Still no deposit I'm at 49 days now

I'm calling now

The reception can tell you that?

 

[Shape129]

Yeah she said the payment was made Friday and I should have the money in 1-3 business days

 

[FSA]

Yeah she said the payment was made Friday and I should have the money in 1-3 business days

I called and no movement this is so frustrating.

 

[Shape129]

I called and no movement this is so frustrating.

Do you have a case manager? If so I'd call them and see if they can look into it

 

[FSA]

Do you have a case manager? If so I'd call them and see if they can look into it

No I don't I still serve

 

[Shape129]

Oh gotcha

 

[FSA]

Oh gotcha

They must only have one new guy paying out claims now....lol

 

[Ignatius]

This is goddman ridiculous. My buddy said his monthly payment still hasn't disappeared so still no deposit at Day 36 today. I'm gonna tell him to get his Case Manager on it to see if she can light a spark.

 

[Jarnhamar]

It's because people keep hitting refresh every hour - slows down the whole system.

 

[FSA]

This is goddman ridiculous. My buddy said his monthly payment still hasn't disappeared so still no deposit at Day 36 today. I'm gonna tell him to get his Case Manager on it to see if she can light a spark.

I'm at days 49 now it was escalated last Thursday and my PSC changed on Tuesday

 

[Ignatius]

I'm at days 49 now it was escalated last Thursday and my PSC changed on Tuesday

49 days, that's an awful long time to be waiting for a Lump Sum deposit. This shouldn't be happening. Well get this and this must be a new fairly recent long wait issue......prior to Jan 2024, I (including some coworkers) only had to wait 7-12 days on average. Two weeks at the most. Now, it's dipping into 30 plus days and longer.

 

[FSA]

49 days, that's an awful long time to be waiting for a Lump Sum deposit. This shouldn't be happening. Well get this and this must be a new fairly recent long wait issue......prior to Jan 2024, I (including some coworkers) only had to wait 7-12 days on average. Two weeks at the most. Now, it's dipping into 30 plus days and longer.

Payment was made yesterday I had confirmation yesterday.

 

[Ignatius]

Day 37. Still nothing.

 

[Shape129]

Payment was made yesterday I had confirmation yesterday.

Have you recieved the money though?

 

[FSA]

Day 37. Still nothing.

It's really getting bad now

 

[FSA]

Have you recieved the money though?

no they said can take up to 2 weeks now depending on bank

 

[Shape129]

2 weeks? I can't see it taking that long but I've been wrong before

 

[FSA]

Have you recieved the money though?

No

 

[FSA]

2 weeks? I can't see it taking that long but I've been wrong before

yes me too i think 1 3 buisness days that is what they say