Retired CC said:
Oh, and by the way, what exactly is "Logistik Unicorp"??? I've been out for just over a year, but I don't recall this one. (We'll discuss spelling and why it is important later.) AND.. we'll discuss the impossibility of you being in the "Air Force" after that.
Logistik Unicorp is the current supplier of all non-operational clothing items for the CF (i.e. DEU'S). Currently it is a pilot project is ongoing for reserve replacement clothing trial.
From Logistik Unicop site:
CLOTHING ONLINE
RESERVE REPLACEMENT CLOTHING TRIAL
Simple, Safe and Secure
As a reservist in the Canadian Forces (CF), you are going to take part in the Clothing Online Reserve Replacement Clothing Trial. With Clothing Online, you'll have 24-hr/day real time access to non-operational clothing (DEU) from anywhere in Canada using your desktop at home or in your office. You will be able to replace non-operational clothing free of charge (in lieu of exchanges), and in addition you will have the option to purchase extra non-operational clothing.
Here are answers to some of your most frequently asked questions:
What is â Å“The Clothing Online, Reserve Replacement Clothing Trial?â ?
The Clothing Online Reserve Replacement Clothing Trial is a DND initiative to trial the online ordering and direct delivery of CF Non-Operational Clothing (DEU) directly from the supplier to your home or place of work through the Internet. It is designed to bring you the convenience and personalization of Internet shopping, saving you the time and effort of travelling to Clothing Stores.
What services are offered on this trial?
a. Replacement of non-operational clothing:
As a reservist you will be able to replace your used non-operational clothing free of charge without having to visit Clothing Stores. Free replacement also means there is no delivery charge. This system is intended to replace the current non-operational clothing (DEU) exchange system, which means that starting 1 February 2004 reservists will not be allowed to exchange non-operational clothing (DEU) in CF Clothing Stores. All other services at Clothing Stores will remain unchanged and fully accessible to reservists.
b. Sales of non-operational clothing
If you wish you may also exercise the option to purchase your non-operational clothing from Clothing Online. This service will be completely optional and you may still purchase items from CF Clothing Stores.
Is there a limit to what I can order?
Yes! A points system has been introduced based on your annual entitlement; the cost of an item and the item's replacement interval. There is also a limit to the quantity of items that you can order. The number of points available to you is more than adequate to provide the replacement non-operational clothing you will require over the period of a year.
What do I do with my old clothing?
Your old (worn) clothing remains with you for disposal, after removal of all rank insignia, buttons and military badges, as per existing DND supply policies.
If I decide to purchase an item will it cost me more?
The price will be the same as the price you pay in the Clothing Stores. There are no shipping and handling charges.
How do I pay for my purchases?
By major credit card, personal cheque / money order or C.O.D.
How do I know that my credit card number is safe?
Your Credit Card number is completely safe. Clothing Online uses a 128-bit Encryption Technology. It encrypts your credit card number as soon as you type it in, making it impossible for anybody else to read. This secure payment system, used by online banking and Stock Exchanges for money transfers, is considered the latest and safest on the market.
How long will it take to get my order?
From the time you order you will receive your clothing within 5 working days to anywhere in Canada (if stock of ordered items is available).
What about tailoring?
If tailoring is required, take your order into the Base Tailor and present your receipt (included with order) within 4 weeks of the shipping date, or use whatever local procedures are applicable.
Besides tailoring what other functions are not covered under Clothing Online?
Due to the very nature of the Clothing Online system there are some functions of the non-operational clothing (DEU) delivery system that, for the time being, cannot be handled by Clothing Online. These areas will remain a CF Clothing Stores responsibility for the trial period and are shown below:
Loss and Damage
Procedure to remain with Clothing Stores
Special Size Roll
Procedure to remain with Clothing Stores. Those personnel currently utilizing this service should view the size range offered with Clothing Online before ordering from Clothing Stores
Maternity Clothing
Procedure to remain with Clothing Stores
Release from Forces
Procedure to remain with Clothing Stores
Upon release all items are to be returned to Clothing Stores
Nearly New Sales
There is no nearly new items with Clothing Online
Tailoring
Procedure to remain with Clothing Stores unless local procedures are applicable
Initial Issues
Procedure to remain with Clothing Stores
If an ordered item does not fit, can I exchange it?
Yes you can, free of charge. Clothing Online has a free return policy for exchanges. Simply call 1-888-326-8688, and tell the Customer Service Representative what ordered item you wish to exchange and you will be given directions on how to return the item, only unused items will be accepted for exchange. Ordered items cannot be returned for a points credit. In exceptional cases the matter will be referred to the Project Management Office for disposition. Please Note: This is not a Supply System initiative; therefore you cannot return the items to Clothing Stores.
Chimo!