Author Topic: Phoenix Pay System - crap's Horrible  (Read 21451 times)

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Offline dapaterson

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Re: Phoenix Pay System - crap's Horrible
« Reply #75 on: February 08, 2017, 19:37:59 »
That's what we're hoping.  It's the Phoenix team claiming that they didn't touch deductions of taxes that has us shaking our heads.  Someone broke something in the transition...

Or, possibly, fixed it - unless you were filing two returns in the past, you don't know - maybe they were getting the amounts wrong between Fed and Quebec in the past.
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Offline Occam

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Re: Phoenix Pay System - crap's Horrible
« Reply #76 on: February 08, 2017, 22:18:10 »
Or, possibly, fixed it - unless you were filing two returns in the past, you don't know - maybe they were getting the amounts wrong between Fed and Quebec in the past.

Nope, we verified the 2015 figures against our returns - Fed tax should be slightly higher than QC tax.  We also verified it against some friends working for other Fed gov't departments in QC.  The Phoenix numbers are wrong.  It appears to be unique to those of us living in ON but working in QC.  Something got programmed incorrectly.

Offline dapaterson

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Re: Phoenix Pay System - crap's Horrible
« Reply #77 on: February 08, 2017, 22:31:09 »
Nope, we verified the 2015 figures against our returns - Fed tax should be slightly higher than QC tax.  We also verified it against some friends working for other Fed gov't departments in QC.  The Phoenix numbers are wrong.  It appears to be unique to those of us living in ON but working in QC.  Something got programmed incorrectly.

Phoenix make a mistake?  That's unpossible.

That's like telling me that during an acting assignment, I should have been paid at a rate of pay from the collective agreement, and not a rate that someone in Miramichi made up.
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Re: Phoenix Pay System - crap's Horrible
« Reply #78 on: August 30, 2017, 10:08:38 »
Am I the only one skeptical about trying to lure pay-fix specialists into a system where their proposed incentive pay may be tied up in the system they have to fix?  Or is it too much like the attached Dilbert comic?
Quote
Struggling to make improvements to its troubled pay system, Ottawa is now offering financial incentives to attract qualified employees to address the Phoenix program.

The Treasury Board made the announcement today by news release, saying it will offer one time payments of $4,000, temporarily increase overtime rates from time and a half to double-time and temporarily drop restrictions on the amount of vacation that compensation advisors can carry over.

The federal government hopes this will improve the "recruitment and retention of compensation advisors," desperately needed to reduce the backlog of pay problems that tens of thousands of public servants are currently experiencing.

Data obtained by Radio Canada earlier this month, shows that nearly half of all public servants are being under paid, over paid, or not paid at all ...
From the Treasury Board info-machine:
Quote
The Government of Canada’s compensation advisor community is integral to the ongoing development and maintenance of the public service pay system. Employees, including those in the HR community, have been working hard to resolve pay-related issues.

Today, the Government of Canada announced it will be providing an incentive package to enhance the recruitment and retention of compensation advisors to address pay administration system issues related to the implementation of Phoenix.

The incentive package will apply to compensation advisors at the AS 01, AS 02 and AS 03 group and levels, who work at the Public Service Pay Centre (including the satellite offices) and within departments and agencies, and who are currently eligible for the Compensation Advisor Retention Allowance.

In addition, an expedited, independent review process will be established at Public Services and Procurement Canada (PSPC) for compensation advisor job descriptions and classification grievances.

Since the implementation of Phoenix in February 2016, one key challenge the government has faced is the capacity to deal with volume challenges. Central to this was the loss of knowledge and expertise when compensation advisors were workforce adjusted in the lead up to 2015 as a result of the centralization of the pay administration functions. Retaining this employee expertise could have provided the necessary resources to deal with ongoing pay and compensation matters with the new system, avoiding the current capacity issues ...
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Offline CountDC

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Re: Phoenix Pay System - crap's Horrible
« Reply #79 on: Yesterday at 16:19:38 »
Dear public service workers - please push harder on the fixing of Phoenix.  Latest word is we need you to have it fixed by 2020 when the plan is for the military to join you on the system as treasury board thinks we all should share in the misery.  Hopefully in that 3 years you will be able to finally force the government to fix it so my pay doesn't get screwed the same as yours.

Thank you.

"When the power of love, overcomes the love of power....the world will know peace" - Jimi Hendrix [1942-1970]

Offline dapaterson

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Re: Phoenix Pay System - crap's Horrible
« Reply #80 on: Yesterday at 16:32:53 »
There is no intent or appetite to move the CAF to Phoenix.  The prior initiative to do so has been rejected.


My latest Phoenix moment: Printing the same pay stub twice, ten days apart, and having most of the numbers (except the net deposit) change.  Hard to tell if you're being paid correctly when you can't be sure if the numbers are final or not...
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Offline meni0n

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Re: Phoenix Pay System - crap's Horrible
« Reply #81 on: Yesterday at 19:20:52 »
After switching over a month ago, I'm about to get my second pay cheque, still not able to login to CWA, pension centre doesn't see me in their system and can't enrol in PSHCP. Somehow I got paid but I am not in the system....

Offline dapaterson

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Re: Phoenix Pay System - crap's Horrible
« Reply #82 on: Yesterday at 19:22:55 »
Once you get your second Phoenix pay you should be able to get a myKey generated, and then start accessing your pay statements at least.

EDIT to note: Looking at your profile, I strongly recommend you find a pension expert.  If you transferred Reg to Res, you're still in the Reg F pension plan, which means that every day that goes by now counts as two against your 35 year limit - and if it's a day you don't work class A, it's a day out of your 35 year max that you'll never, ever get a pension benefit for.  When you're in CFSA part I and PSSA at the same time, your maximum pension decreases rapidly.
« Last Edit: Yesterday at 19:25:42 by dapaterson »
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Offline meni0n

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Re: Phoenix Pay System - crap's Horrible
« Reply #83 on: Yesterday at 19:33:30 »
I already got a myKey. Can't login and no one can tell me why.

Also, trust me I've tried getting some pension advice but  I've called about 10 times the Pension centre and got a different answer every time. From my last conversation, everything is fine, just fill out the PWGSC 2092, pension transfers. Also, told to check my pay statement when I get my first reserve pay to see what my deductions are. I've been telling the unit to hold off on processing any pay for me due that clause where if I start to get earnings and contributing to the CF pension I won't be able to transfer it anymore.
 

Offline dapaterson

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Re: Phoenix Pay System - crap's Horrible
« Reply #84 on: Yesterday at 19:43:00 »
For the logon: Try again on Wednesday.  Sometimes it takes two pays through the system before you can access things.  I have no idea why, but sometimes that works.

For pension:You may have to release and re-enrol to trigger the ability to transfer your military pension to the PS.

I will state that there is very little knowledge about Reservists in the Reg F pension plan, even in the pension offices, if you are leaving the Reg F without drawing your pension immediately.
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Offline meni0n

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Re: Phoenix Pay System - crap's Horrible
« Reply #85 on: Yesterday at 19:52:23 »
Thanks I'll try again after tomorrow.

I hope it doesn't come to a release and re-enrol as i am afraid for how long it might take to do all the paperwork to get back in.

Offline CountDC

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Re: Phoenix Pay System - crap's Horrible
« Reply #86 on: Yesterday at 20:46:26 »
There is no intent or appetite to move the CAF to Phoenix.  The prior initiative to do so has been rejected.


First time hearing this, last I had about a year ago was that TB had mandated it which totally screwed things up and put us behind schedule on changing systems.  There was no appetite from the military for it then but it looked like we had no say.  Guess someone got tough with them as it was so screwed. 
"When the power of love, overcomes the love of power....the world will know peace" - Jimi Hendrix [1942-1970]

Offline dapaterson

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Re: Phoenix Pay System - crap's Horrible
« Reply #87 on: Yesterday at 21:06:27 »
First time hearing this, last I had about a year ago was that TB had mandated it which totally screwed things up and put us behind schedule on changing systems.  There was no appetite from the military for it then but it looked like we had no say.  Guess someone got tough with them as it was so screwed.

There's several very long stories in this, most of which are best recounted with appropriate libations in hand.
This posting made in accordance with the Charter of Rights and Freedoms, section 2(b):
Everyone has the following fundamental freedoms: freedom of thought, belief, opinion and expression, including freedom of the press and other media of communication
http://laws.justice.gc.ca/en/charter/1.html