I totally agree with you. By no means suggesting a crisis, and gaffes happen.Are they announcing things solely on Twitter, or are there social media releases scheduled to go out at the same time as written media releases, and of course proper publishing in the Canada Gazette? Pretty much any time you see social media posts about such things, there’s a link to a more comprehensive press release. There’s absolutely nothing wrong with using social media to get the word out.
Obviously if a release is prepared and accidentally goes out early - by any means - that’s a bit of a problem. But only on the scale of ‘gaffe’. We aren’t talking about a big crisis here in how that happens.
I was moreso referring to using Twitter as a platform to make announcements of a certain nature. If it’s just a tweet to give a heads up, and link a more in depth article - all good.
Personally, I believe social media has a useful place in government communications. It really does, and provides the government with an amazing avenue to showcase what it’s doing in an easy to access way.
But I’ve ‘personally’ found Twitter to be more of a burden than a tool when it comes to government communications. (Personally just as in my own opinion is all)
I guess I was letting my initial thoughts of past incidents where Twitter was used in lieu of proper channels, which caused some challenges at the time. This just had my reaction thinking “Ugh, not again...”